Terms and conditions

Please read our terms and conditions before making a purchase, make sure you understand all before placing your order with us. Once you place your order, you agree with the following:

1 - You are responsible for any taxes or duties in your country.

2 - You agree that you may have to wait for a unpredictable amount of time to receive your order, since your customs may randomly pick your package for inspection (a common customs routine) and that could delay greatly the delivery time estimated for your order. Since we cannot control this, we will not provide any refund for cases in which the package is not delivered within the ETA.

Although we will give you all the support in trying to locate your package, using a formal and official written document that we will send to your local post office, in case you have a uncommon delivery time.

In cases where the package return to us for unpredictable reasons, we can provide you a refund or reshipment if you need but the shipping cost will be deducted from your side (in both cases).

3 - We will always ship your order to the address you provided at checkout. If you would like to make an address change after your purchase, you have only 12 hours to send us an email with the correct address.

Any address changes made after we ship your order is your responsibility and we will not provide you a refund, so be careful!

4 - We will accept returns for faulty units, and we can issue you a refund or replacement once we receive the product back in the store. The product must be in perfect conditions, in it's original packing, clean with not marks or scratches. Shipping fees are covered by the buyer, and in cases of refund, the shipping will be subtracted from the total payment.